Please arrive to your appointment with a clean/makeup free face, eyes and lashes. Please arrive 5 minutes before your scheduled time. If you are 15 minutes late for your appointment I have the right to cancel and charge you the no-show fee. I require all of the time I set aside for your appointment to give you the best experience.
As a courtesy, an email reminder is sent out to you the day before your appointment and a text reminder is sent to you 4 hours before your appointment. If an appointment is rescheduled or canceled within 24 hours of your appointment, you will be charged 50% of your service as a cancellation fee. if you reschedule, cancel or no show your appointment within 4 hours of your scheduled appointment time, you will be charged 100% of your service as a no-show fee.
You can book an appointment 12 hours in advance. A credit or debit card is required to reserve appointments but will not be charged. This is to protect your time that is set aside especially for you, as well as to protect my time which books up fast.
No refunds will be given for any reason on services or products. Payment covers the esthetician's time, product, and other expenses used to provide the service to you. If dissatisfied with your service, you may contact us within 72 hours of your appointment to determine if a complimentary 30 minute express appointment express appointment could attend to the issue.